Frequently Asked Questions
Q: How experienced is your team with complex MTM post-processors?
A: While MTM development was once a long and difficult process, our software and internal protocols have evolved significantly. We now support thousands of machine shops across Western Canada and the Western United States, delivering multiple ...
Q: Should we have one of your Applications Engineers (AE) visit during machine testing?
A: Early in the process, the machine manufacturer's representative is usually the best person to assist with machine-specific behavior. However, we are always happy to send one of our applications specialists to your facility to work with your team ...
Q: What materials should we provide to get started?
A: To assist us in delivering a high-quality post-processor, please provide the following: Sample part drawings. A list of intended tools and operations. Sample G-code that has already run successfully on the machine. Specific notes from the machine ...
Q: What is the most effective way to ensure our post is completed quickly and accurately?
A: The most critical factor is providing our developers with proven, reliable sample code that already runs correctly on your machine. Since machine setup is handled by the manufacturer (such as Mazak), this code must come from the commissioning ...
Q: Can a post developer come on-site to speed up the development process?
A: While we do offer on-site visits, having a developer physically at the machine for MTM systems is often less efficient. High-level post development requires a quiet, concentrated environment with access to specialized diagnostic tools and systems. ...
Q: Why isn’t the post-processor "plug-and-play" for our new machine?
A: Modern CNC and Multi-Tasking (MTM) systems, like the Mazak Integrex, are incredibly complex. A post-processor acts much like a sophisticated printer driver; it contains a large logic program that must be precisely tuned to your machine’s exact ...